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      Urgent! Service Operations Engineer - Local Job Opening in Debrecen
Why BT?
We’ve always been an organisation with purpose; to use the power of communications to make a better world.
You can trace this back to our beginning as pioneers of the world’s first telecommunications company.
At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.
Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things.
From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast changing, always on, digital world our purpose remains true.
Yet the market conditions, regulation and competition we face are tougher than ever before.
So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers.
If that’s you and what you’re looking for, we’d love you to be part of our future.
BT in Hungary
BT has been operating in Hungary since 1999.
In addition to its sales office for the EMEA region, the company established its business service centre, BT ROC, in Hungary in 2007, with offices in Budapest and Debrecen.
The Hungarian hub handles a wide range of client services including managed services, project management, business administration, high value-add network and service design and a lot more.
Our complex operations enables colleagues to participate fully in the customer journey.
BT ROC has been awarded with Randstad’s Most Attractive Employers award – TOP 2 for the second time in a row, ensuring recognition of its commitment to providing an outstanding work environment.
We are dedicated to employee satisfaction, professional growth, and a supportive, diverse, and inclusive workplace culture.
Key Responsibilities
This role will suit you if you have the following skills
Soft skills:
Ability to meet the customers’ needs in line with the business requirements
Focusing on the objectives and the required outcomes of the processes while delivering a service
Working with a cooperative and positive attitude in a group setting to achieve common goals
Ability to comprehend and to oversee various aspects of a problem or a situation
 
Professional skills:
In-depth understanding of LAN/WAN technologies (CCNA-level knowledge, the certificate is not needed)
Knowledge of network troubleshooting is required
1-2 years of experience in technical support is an advantage
Familiarity with the following products is an advantage: Cisco, Juniper, Adva, Avaya, Ipanema, Meraki is an advantage
 
Other skills:
English on a fluent level is a must
Effective communication
What we offer
Compensation and benefits:
• Attractive salary
• Cafeteria package - HUF 600,000/ year
• Performance-based bonus 
• Comprehensive private health care package for all the employees, which can be extended to family members
• Nursery support for mothers returning from maternity
• Extended paternity leave: 10+10 day fully paid days
• Commuting allowance
• Home office allowance 
• Employee discount opportunities 
• Highly affordable mobile packages for the family as well
Work atmosphere and community:
• New high-class offices both in Budapest and Debrecen
• Wide-range of company and community programmes (including support for different sport activities)
Flexibility:
• Family-friendly culture
• Smart working approach (hybrid working model, 3 together, 2 wherever)
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
In case of internal application
In case of internal application please do not forget to inform your line manager about your willingness for the internal move.
Please note that the future manager might ask for reference about you from your current line manager.
Please also bear in mind that your salary will not be adjusted automatically, but the new Line Manager can request it via off-cycle process.
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Unlock Your Service Operations Potential: Insight & Career Growth Guide
Real-time Service Operations Jobs Trends in Debrecen, Hungary (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Operations in Debrecen, Hungary using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 508 jobs in Hungary and 31 jobs in Debrecen. This comprehensive analysis highlights market share and opportunities for professionals in Service Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! BT Group is currently hiring and seeking a Service Operations Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Operations Engineer Jobs Debrecen.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BT Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Operations Engineer Jobs Hungary varies, but the pay scale is rated "Standard" in Debrecen. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Operations Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Service Operations Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Operations Engineer interview at BT Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BT Group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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